Payal Gurnani
Human Resources Professional, IHRP-CA, CEI Certified
Singapore
Summary
A Masters graduate who's highly emotionally intelligent, a strategist for HR policy development, HR operations, Talent Acquisition, Employee Engagement, Managing Employee relations and an advocate for diversity, equality & inclusion in a corporate setting. Driven by my passion for optimizing HR processes using data for efficiency, I am motivated by employee satisfaction cross-functionally and globally.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages
Work History
Human Resources (Talent Acquisition Operations)
ByteDance Pte Ltd
08.2022 - Current
- Responsible for candidate talent pipelining for non-technical BUs through sourcing and engaging strategies. Pivotal in running key, global HR projects from employee engagement and educational offline events in Singapore, Malaysia and Indonesia
- HR Operations: Conducting performance reviews, setting attainable goals for emloyees and identifying training needs through thorough benchmarking exercises for equity; maintained strong employee relations through conflict resolution and company policy guidance
- Training and Development: Improved Onboarding process for new hires, delivered trainings across APAC to ensure a seamless transition through well-designed programs, centric on feedback
- Implemented effective succession planning strategies for business continuity through consistent workforce planning and ensuring compliance with local labour laws (well versed with MOM regulations and Fair Consideration Framework)
- Responsible for driving Early Careers recruitment campaigns to attract interns, new graduates (Masters/ PhD) by running in-house activities and partnering with universities across APAC
- High levels of interactive engagement and revamping recruitment processes to ensure adequate support with resources created from scratch
- Advocate for Candidate Experience Enhancement Program through running focus groups, survey, open door feedback sessions and interview training sessions
- HR Policy Development and Implementation: Main POC in APAC for Employee Referral Program; pivotal in re-defining talent policy and process for Global Referral Revamp Initiative and creating step-by-step guides for employees globally
- Integral in 'Lead People By Quality' project, designed to mitigate risk of discrimination when posting Job Descriptions on internal and external websites
- Kick-started first-ever Diversity and Inclusion (D&I) pilot sessions by working with global counterparts and external vendor, Diversifying Group to curate content relevant to APAC
HR Ops: Recruitment Advisor
Meta
11.2021 - 08.2022
- HR Operations: New Hires Onboarding training, Employee Offboarding, Conducting performance evaluation exercises, and improving recruitment processes
- Maintaining employee records with utmost discretion, managing and mitigating employee conflicts through proactive resolution
- Talent Acquisition Operations: Job Description Approvals, Designing strategies to improve candidate pipelining and enhancing sourcing, acquisition tactics for both Early Careers and Experienced hires; Managing Employee Referral program
- High volume of interview coordination
- Cross-selling Opportunities within cross-functional departments: Responsible for enhancing Candidate Experience Program through relationship-building with candidates who have been rejected for roles and up-selling Meta as an organization
- Versatile and highly competent in running focus groups on employee satisfaction across multiple facets and improved ratings by 0.22 within 4 months (introducing wellness days and incentiviing employees)
- Planning and execution of projects, initiatives and events related to culture, diversity, inclusion and equality through content creation
HR Operations
Cloudera Pte Ltd
12.2019 - 11.2021
- Pivotal in revamping New Hire Onboarding processes to improve candidate sentiment score
- Sourcing, screening and first-level interviewing candidates across Sales
- Responsible for high volumes of interview coordination and ensuring a smooth candidate experience for both Early Careers and Experienced roles
- Creating step-by-step guides for employees to adhere to internal policies
- Partnering with Talent Branding, Marketing, Diversity, Equality and Inclusion teams to attract, retain candidates (e.g., involvement in Women in Technology events and ensuring job postings on all requisitions include non-discriminatory language)
Associate Counsellor
Centre for Psychotherapy
01.2020 - 10.2020
- Conducted assessments, interviews for new clients and developed treatment plans in accordance with a wide range of mental health issues
- Employed a range of therapeutic practices and integrative approaches to counsel adults, youth, and families from diverse backgrounds
- Provided on-going client education to assist them in meeting their rehabilitation goals
Associate Consultant
Allegis Group
04.2018 - 10.2019
- Account Management of existing clients across business and technical verticals
- Performing interview preparation for candidates about the nature of work, skills needed, potential growth within the role as well as general career advice
- Identifying new business development opportunities whilst partnering with external vendors
- Negotiating contractual agreement and rendering high level of service to clients and candidates
Recruitment Consultant
People Profilers Pte Ltd
10.2017 - 03.2018
- Account Management of existing clients and establishing rapport for long-term engagement
- Creating Interview Preparatory Guides for candidates from scratch
- Maintaining candidate databases and matching candidates to clients' vacancies
- Negotiating contractual agreement and rendered high level of service to clients and candidates
Education
Master of Arts - Counselling Psychology
Monash University
Bachelor of Arts - Psychological Science and Psychology in Society
University of Western Australia
Skills
HR policies and procedures (IHRP-CA)
Recruitment strategies (CEI Certified)
Talent Acquisition
HR analytics
Workforce planning
Organizational development
Internal communications
HRIS management
Timeline
Human Resources (Talent Acquisition Operations)
ByteDance Pte Ltd
08.2022 - Current
HR Ops: Recruitment Advisor
Meta
11.2021 - 08.2022
Associate Counsellor
Centre for Psychotherapy
01.2020 - 10.2020
HR Operations
Cloudera Pte Ltd
12.2019 - 11.2021
Associate Consultant
Allegis Group
04.2018 - 10.2019
Recruitment Consultant
People Profilers Pte Ltd
10.2017 - 03.2018
Bachelor of Arts - Psychological Science and Psychology in Society
University of Western Australia
Master of Arts - Counselling Psychology
Monash University
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