VIVIAN CHIAO I TAI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Overview
26
26
years of professional experience
Work History
Sales Manager
DSOURCING PTE. LTD.
07.2017 - 11.2024
- Business setup and market targeting.
- Analyzed market trends to identify opportunities, leading to expansion into profitable stage.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs and provide suitable solution
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Supervisor of Operations
Supersave Concept Store SDH BHD
12.2012 - 07.2017
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Developed and maintained relationships with external vendors and suppliers.
Assistant Engineer of QA/IPQA2
UMC Singapore
06.2006 - 06.2012
- Arrangement/process FAB Equipment routine qualification
- Help Establish/Maintain/Change Process Flow
- Communication and cooperation with flow system setting and testing
- Assisted in the development of technical specifications for engineering projects, ensuring accuracy and adherence to established guidelines.
- Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
- Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
Production Control Special Team Leader
UMC Singapore
03.2003 - 06.2006
- Establish/Maintain/Change Dummy Flow
- New Staff training / shift arrangement
- Management Dummy cost / cost control
- Make sure all dummy process ready for product equipment test
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Dummy team
UMC
01.1999 - 03.2003
- Dealing with FAB to make sure dummy process schedule
- Handing Abnormal dummy wafer setting recycle rule
Education
Diploma - marketing
Management development institute of singapore
06.2006
Senior High School -
Chia-chi Girls’Senior High School
07.1998
Skills
- Adaptability
- Fast learner
- Relationship Building
- Client Relationship Management
- Positive and upbeat
- Sales operation
- Account Management
- Risk Mitigation
- Vendor Management
- Analytical problem solver
- Business development and planning
Aboutme
Long service experience in Semicon industry, with good relationship from coworkers , Maintain good interactions not only in workplace relationships but also in personal relationships.
Personally like to develop and study new things, open mind and willing challenge self ability.
Easygoing and positive
Communication Skills
English, Mandarin, 585
Languages
Japanese
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Korean
Beginner (A1)
Timeline
Sales Manager
DSOURCING PTE. LTD.
07.2017 - 11.2024
Supervisor of Operations
Supersave Concept Store SDH BHD
12.2012 - 07.2017
Assistant Engineer of QA/IPQA2
UMC Singapore
06.2006 - 06.2012
Production Control Special Team Leader
UMC Singapore
03.2003 - 06.2006
Dummy team
UMC
01.1999 - 03.2003
Senior High School -
Chia-chi Girls’Senior High School
Diploma - marketing
Management development institute of singapore
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