Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
BusinessDevelopmentManager
Marinell Jing Jing Bleza-Gangcuangco

Marinell Jing Jing Bleza-Gangcuangco

Business Development Manager
Singapore,North East

Summary

Skilled Business Development leader offering more than 8 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Nationality : Singaporean

Overview

4
4
years of post-secondary education
19
19
years of professional experience

Work History

Business Development Manager

Scan-Shipping Pte Ltd
Singapore, North East
03.2019 - Current
  • Prospect for new clients by networking, cold calling, advertising, or other means of generating interest from potential clients.
  • To aggressively source and secure new accounts/business.
  • Grow and retain existing accounts by presenting new solutions and services to clients.
  • Plan customer engagement strategies and work with identified management team to develop proposals that address client’s needs, concerns, and objectives.
  • Thorough knowledge of the market and providing company solutions/services.
  • To identify and develop company’s unique selling propositions and differentiation by using knowledge of the market and competitors.
  • Participate in pricing and tender adjudication with senior management and project management team.
  • Review and meet budgeted set sales targets and ensure all business transactions meet P&L objectives.
  • Evaluate regional external marketing events and strategy to influence client while staying within budget.
  • Understand company strategies direction in order to develop and execute these strategies in order to achieve short- and long-term revenue growth and profitability in consultation with senior management.
  • Present and consult with senior management on business trends with view to developing new services and distribution channels.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales by 10% - 14%.
  • Submit weekly progress reports and ensure data is accurate.
  • Perform any other job-related duties assigned.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Generated new business with marketing initiatives and strategic plans.
  • Worked with existing customers to increase purchases of products and services.
  • Negotiated, prepared and signed contracts with clients.
  • Kept meticulous client notes in CRM customer relationship management application.
  • Grew sales numbers by 10%-14% through skilled sales support for new and existing customers.
  • Reached out to potential customers via telephone, email and in-person inquiries.

BUSINESS DEVELOPMENT EXECUTIVE

a.hartrodt Pte Ltd
Singapore, West
06.2017 - 02.2019
  • Responsible to maintain existing customer database through regular sales visits and undertake sales calls to win new business.
  • Undertake cross selling and up selling within existing customer database to further develop account.
  • Develop new business prospect listing to ensure that future new business development is planned in advance.
  • Manage RFQ’s, tenders and quotes for Business and achieve high success rate in closing deal.
  • Develop SOP’s for Strategic Accounts with associated internal colleagues where applicable, to detail all processes, rate structure, and capturing of customer identified KPI.
  • Maintain close working relationships with Customer Service, Operations, particularly Logistics Engineers to develop solutions to support new and existing customers.
  • Undertake company sales presentations to customers and business communities and its products and services.
  • Maintain and manage financial forecast and cost module projections for new business submissions.
  • To achieve target and exceed by 8%-10%.
  • Evaluated current service needs and product satisfaction levels with established customers.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Closed new business and streamlined transition accounts to customer relations department.
  • Participated in industry organization and trade shows to gather competitive and industry intelligence.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

BUSINESS DEVELOPMENT EXECUTIVE

Yamato Asia Pte Ltd
Singapore, City
01.2016 - 05.2017
  • Study and research on target industry sector, able to summarize it in reporting format with presentation explanation.
  • Develop business opportunity with industry user leaders.
  • To build up and maintain very close relationship with industry leaders.
  • Identify and report actual market requirement and identify deficit with current company capability.
  • Work together with local company sales or operation team to test on designed business model, and modify business model to suit for real users' needs.
  • Work together with IT department colleagues to design and trial use of new IT tools for any polishing requirement.
  • Contact window for target industry business in ASEAN region.
  • Develop and manage pipeline of new potential MNCs accounts opportunities, take initiatives to develop business for region or global, which could benefit for each country within ASEAN region.
  • Handling regional RFI/RFQ/business bidding if falls into target industry.
  • Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
  • Fostered and facilitated relationships with product distribution channels to increase product sales.
  • Identified investment opportunities, threats and challenges to accurately forecast company budget.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.

BUSINESS DEVELOPMENT EXECUTIVE

Scan-Shipping Pte Ltd
Singapore, City
08.2014 - 12.2015
  • Developing new account base – General freight/Project/Air freight.
  • Submitting weekly sales visit report.
  • Assisting team/other division for RFQ.
  • Keeping all CSR updated for any new business done.
  • Submitting monthly sales reports.
  • Building close contact with carriers/agents.
  • Providing follow-up customer satisfaction with clients as needed.
  • Achieving individual, team, and company goals and objectives.
  • Working closely with Customer Services/Logistics team(s) to ensure customer freight is being moved efficiently.
  • Successfully established Singapore-Manila-Singapore traffic and achieved 10% increased sales.
  • Responsible building good rapport between Singapore-Manila-Singapore.
  • Any other duties as and when assigned by Management.

BUSINESS DEVELOPMENT EXECUTIVE

Schenker Singapore Pte Ltd
Singapore, North East
02.2014 - 08.2014
  • Develop new business through marketing activities and field sales calls.
  • Give product and services presentation to new clients.
  • Responding to sales enquiries (Internal / External customers).
  • Assisting team members for rates procuring and quoting to customers.
  • Involvement in preparation of RFI/RFQ (commercial aspect/technical evaluation).
  • Manage relationship with Carrier’s and contractors.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Fostered and facilitated relationships with product distribution channels to increase product sales.
  • Investigated and addressed business development challenges to proactively mitigate problems.

BUSINESS DEVELOPMENT EXECUTIVE

Global Airfreight International Pte Ltd
Singapore, North East
05.2013 - 01.2014
  • Develop new business through marketing activities and field sales calls.
  • Prepare sales quotations / proposals to customers.
  • Prepare monthly sales reports and present to senior managers.
  • Completed and submitted monthly and yearly statistics & revenue reports to support executive decision making.
  • Developed and implemented value-added strategies for logistics to increase profitability, expand market share and cement customer relationships.
  • Closed new business and streamlined transition accounts to customer relations department.
  • Created strategic and tactical sales initiatives for forward planning to meet key objectives.

ASSISTANT EXECUTIVE

Global Airfreight International Pte Ltd
Singapore, North East
03.2007 - 04.2013
  • Personal Assistant to Regional Business Development (RBD) Director.
  • Prepared RBD Director's sales reports on monthly shipments.
  • Responsible for organizing department meetings, conference calls and other office events.
  • Responsible for meeting minutes.
  • Handled export and import shipments on weekly basis.
  • Coordinated issues with other departments in response to customer queries/complaints.
  • Assisted in sourcing and developing client relationships.
  • Performed constant follow-ups to clients to ensure high levels of customer satisfaction.
  • Prepared billing invoice to clients and overseas agents.
  • Reconciled invoices of shipments with dispute.
  • Organized and coordinated regional conferences and department monthly meetings.

ADMINISTRATIVE ASSISTANT

The Life Shop Pte Ltd, Jalan Ampas
Singapore, City
06.2006 - 02.2007
  • Prepared billing invoice and shipping documents using SAP.
  • Prepared monthly sales reports using SAP.
  • Track and reconciled daily sales in SAP against reports from sales personnel.
  • Prepared monthly stock takes in SAP.
  • Prepared schedules on maintenance of office equipments and coordinated with vendors on breakdowns and repairs.
  • Handled incoming calls and reception of visitors.
  • Performed other ad hoc administrative tasks as required.

ADMINISTRATIVE ASSISTANT / SECRETARY

Heifer International Philippines
Muntinlupa City, Philippines, Philippines
08.2004 - 03.2006
  • Maintained retrieval system for all Heifer program records, documents, video materials and books in technical library.
  • Handled incoming and outgoing office communications.
  • Conducted quarterly inventory supplies, annual inventory of all office equipment for HQ reference and purchased supplies as required.
  • Prepared handouts and reference materials for meetings, seminars and workshops.
  • Prepared meeting minutes.
  • Responsible for petty cash requests and records.
  • Performed other duties and responsibilities as assigned by supervisor / manager.

ADMINISTRATIVE OFFICER

Modern International Cargo & Freight Forwarders, Inc
Philippines, Manila
07.2001 - 08.2004
  • Prepared statement of accounts, shipment details and import/export document requirements of customers.
  • Processed employees’ payroll and inter-office memos.
  • Supervised operations personnel.
  • Personal assistant to managing director.
  • Represented company to customers and business meetings.

Education

Bachelor of Science - Business Administration

De La Salle University
Philippines
06.1996 - 03.2000

No Degree - Customer Service Awareness Training

Internal Training Global Airfreight
Singapore
04.2007 - 04.2007

No Degree - Logistics Awareness Training

Internal Training Global Airfreight International
Singapore
07.2007 - 07.2007

No Degree - Sales Administrative Awareness Training (Sep 2007)

Internal Training Global Airfreight
Singapore
09.2007 - 09.2007

No Degree - Communication And Relationship Management – Superv

Singapore National Employers Federation
Singapore
10.2007 - 10.2007

No Degree - Import Customer Service Awareness Training

Internal Training
Global Airfreight
11.2007 - 11.2007

No Degree - Office Supervision And Management

PSB Academy Pte Ltd
Singapore
04.2008 - 11.2008

No Degree - Delivering Service Excellence

Singapore Post
Singapore
08.2010 - 08.2010

No Degree - Offer Customized And Personalized Service

Service Quality Centre
Singapore Post, Singapore
06.2012 - 06.2012

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Account Management

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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Business Development Manager

Scan-Shipping Pte Ltd
03.2019 - Current

BUSINESS DEVELOPMENT EXECUTIVE

a.hartrodt Pte Ltd
06.2017 - 02.2019

BUSINESS DEVELOPMENT EXECUTIVE

Yamato Asia Pte Ltd
01.2016 - 05.2017

BUSINESS DEVELOPMENT EXECUTIVE

Scan-Shipping Pte Ltd
08.2014 - 12.2015

BUSINESS DEVELOPMENT EXECUTIVE

Schenker Singapore Pte Ltd
02.2014 - 08.2014

BUSINESS DEVELOPMENT EXECUTIVE

Global Airfreight International Pte Ltd
05.2013 - 01.2014

No Degree - Offer Customized And Personalized Service

Service Quality Centre
06.2012 - 06.2012

No Degree - Delivering Service Excellence

Singapore Post
08.2010 - 08.2010

No Degree - Office Supervision And Management

PSB Academy Pte Ltd
04.2008 - 11.2008

No Degree - Import Customer Service Awareness Training

Internal Training
11.2007 - 11.2007

No Degree - Communication And Relationship Management – Superv

Singapore National Employers Federation
10.2007 - 10.2007

No Degree - Sales Administrative Awareness Training (Sep 2007)

Internal Training Global Airfreight
09.2007 - 09.2007

No Degree - Logistics Awareness Training

Internal Training Global Airfreight International
07.2007 - 07.2007

No Degree - Customer Service Awareness Training

Internal Training Global Airfreight
04.2007 - 04.2007

ASSISTANT EXECUTIVE

Global Airfreight International Pte Ltd
03.2007 - 04.2013

ADMINISTRATIVE ASSISTANT

The Life Shop Pte Ltd, Jalan Ampas
06.2006 - 02.2007

ADMINISTRATIVE ASSISTANT / SECRETARY

Heifer International Philippines
08.2004 - 03.2006

ADMINISTRATIVE OFFICER

Modern International Cargo & Freight Forwarders, Inc
07.2001 - 08.2004

Bachelor of Science - Business Administration

De La Salle University
06.1996 - 03.2000
Marinell Jing Jing Bleza-GangcuangcoBusiness Development Manager