Elaine Seah
Singapore
Summary
Experienced administrative executive and human resource assistant seeking a position in the hospitality industry to utilize strong people skills and educational background in hotel and hospitality management. Known for responsibility, patience, and excellent interpersonal skills to effectively interact with customers. Friendly, helpful, and quick to adapt to new environments with an outgoing personality. Fluent in English, Mandarin, and Cantonese, enabling effective written and verbal communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Nanyang Polytechnic
01.2024 - 05.2024
- Assisted to crop photos for access card printing and concession card printing
- Called students to remind them on submitting their application documents for enrolment
- Assisted to distribute concession and access cards, stock taking, printing of access cards
- Assisted to update address database for student's record
- Other ad-hoc duties assigned
- Reason for Leaving: Contract ended
Administrative Officer
Central Provident Fund Board (Novena Office)
11.2020 - 09.2023
- Assisted to process physical form for member's request to top up to Retirement Account (Form with cheques submission; GIRO arrangement; CPF top up request with forms submitted)
- Creation of casefiles for executes to followup on non straight through cases
- Other ad-hoc duties assigned
- Reason for Leaving: Contract ended
Software Operator
SP Telcom (Hired under Sing Tung Technologies)
05.2019 - 12.2019
- Updating the system's map based on the printed blueprint
- Updating the information of the Leased Pipes, Returned Pipes based on the given details
- Cleaning of the unused data
- Other ad-hoc duties assigned by Supervisor
- Reason for Leaving: Contract ended
Administrative Assistant
NTUC Income
09.2018 - 12.2018
- Processing / printing Travel Policy/Motor Policy
- Processing motor policy extension of period of insurance/endorsement
- Assisting in checking of submitted documents before dispatch
- Assisting in scanning and uploading of claims documents as PDF format
- Other ad-hoc duties assigned by Supervisor
- Reason for Leaving: Contract ended
Management Support Officer
CPF Board (Novena Branch)
10.2017 - 01.2018
- Process CPF/Cash top up for Retirement Account
- Filing application forms
- Handling GIRO topping up cases/GIRO cancellation applications
- Other ad-hoc duties assigned by Supervisor
- Reason for Leaving: End of contract
Management Support Officer
Ministry of Social and Family Development (FFD / Registry)
06.2017 - 09.2017
- Stock taking of files inside cabinets
- Entering the location of files inside the cabinets
- Other ad hoc duties assigned by Supervisor
- Reason for Leaving: End of project
Management Support Officer
Ministry of Social and Family Development (Social Service Office Division)
09.2014 - 12.2014
- Retrieval of documents for digitalization scanning for SSNet Project in 2015
- Staying at instructed Social Service Officers (SSO) for preparation of files to be sent for scanning
- Reason for Leaving: End contract
Internship Trainee
Tricove Food Inc. Pte Ltd (Empire State)
09.2013 - 03.2014
- Handle walk in customers
- Taking orders from customers
- Settling the bill payments before customers leave
- Handle reservation through calls or walk in
- Clearing tables after customers left
- Sending food orders (duties of a busser)
- Reason for Leaving: End of Internship
Admin Assistant
MOE HQ
09.2012 - 09.2012
- Photocopying of documents
- Separating documents according to colour and staple them
- Prepare to send out documents (deeds) to sponsors
- Reason for Leaving: Contract ended
Education
Diploma - Hotel And Hospitality Management
Republic Polytechnic
Singapore05.2014
GCE "O" Level -
Deyi Secondary School
12.2001
Higher Nitec - Accounting
Bishan ITE
06.2004
Skills
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- SAP
- PeopleSoft
- HotSos
Certification
- Certificate of Employment Intermediaries (Basic), 07/10/15
- Achieving Superior Services (Up Your Service! College)
- WPS-Problem Solving and Decision Making (Operations Level), 10/24/07
- Providing GEMS Service, 08/26/07
- ESS Personal Effectiveness (Operations Level), 10/20/06
- Silver Award for Outstanding Contribution and Commitment to Excellent Service (KFC), 11/27/02
Medicalconditions
- Diabetes
- High Blood Pressure
- High Cholesterol
- Mild Muscular Dystrophy (does not affect ability to work normally)
Alias
Elaine Xie Huixin
Skillslanguages
Microsoft Office (Mail-merge, printing of labels, etc), Microsoft PowerPoint, Microsoft Excel (Calculation, formulae, etc), Microsoft Outlook, SAP (Basic), PeopleSoft (Basic), HotSos (Basic), English (Fluent), Mandarin (Fluent)
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Nanyang Polytechnic
01.2024 - 05.2024
Administrative Officer
Central Provident Fund Board (Novena Office)
11.2020 - 09.2023
Software Operator
SP Telcom (Hired under Sing Tung Technologies)
05.2019 - 12.2019
Administrative Assistant
NTUC Income
09.2018 - 12.2018
Management Support Officer
CPF Board (Novena Branch)
10.2017 - 01.2018
Management Support Officer
Ministry of Social and Family Development (FFD / Registry)
06.2017 - 09.2017
Management Support Officer
Ministry of Social and Family Development (Social Service Office Division)
09.2014 - 12.2014
Internship Trainee
Tricove Food Inc. Pte Ltd (Empire State)
09.2013 - 03.2014
Admin Assistant
MOE HQ
09.2012 - 09.2012
GCE "O" Level -
Deyi Secondary School
Higher Nitec - Accounting
Bishan ITE
Diploma - Hotel And Hospitality Management
Republic Polytechnic
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