Dawn Ang
Summary
Dynamic educator and strategic sales manager skilled in building relationships and analyzing student progress, achieving significant improvements in client satisfaction and parent-student confidence.
Experience in tutoring Pre-primary & Primary levels - mainly in P1 - P6 Mathematics, P3 - P6 Science and Primary English.
Equipped with the latest resources and familiar with the Primary syllabus with intention to go into teaching full time.
Overview
7
7
years of professional experience
Work History
Private Home Tutor
Nil
11.2022 - Current
- Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
- Collaborated with parents to address specific needs and goals for their children''s academic progress.
- Provided homework assistance using specific curriculum and materials.
Sales Manager
Hong Yi Hao Trading Pte Ltd
06.2017 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Part Time Tutor
EduFirst Learning Centre
03.2019 - 07.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Education
Bachelor of Arts - 3D Design
Loughborough University
01-2017
Diploma - Product Design
Singapore Polytechnic
01-2015
Skills
- Teaching strategies
- In-person tutoring
- Learning techniques
- Student reporting
Languages
English
Chinese (Mandarin)
Timeline
Private Home Tutor
Nil
11.2022 - Current
Part Time Tutor
EduFirst Learning Centre
03.2019 - 07.2020
Sales Manager
Hong Yi Hao Trading Pte Ltd
06.2017 - Current
Bachelor of Arts - 3D Design
Loughborough University
Diploma - Product Design
Singapore Polytechnic
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