Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Neerajkumar Nayak

Scrum master
Singapore

Summary

  • 15+ years of proven experience in delivering time and mission critical programs.
  • My experience demonstrates my ability to use Agile frameworks including Lean, Design Thinking, Scrum, Kanban, scaling Agile frameworks to improve revenue and achieve business results thereby providing value to customers.
  • Banking and Finance domain expertise in Consumer and Corporate Banking, Payments, Credit Cards Proficient in stakeholder engagement, release management and delivery of large-scale time & mission critical projects
  • Excellent rapport with clients, business teams and technology teams. Able to visualize the global picture, motivate team members, and coach business counterparts on Agile values and ways of working.
  • Certified Agile Scrum Master (PSM 1) with in depth hands on in Scrum practices

Overview

15
15
years of professional experience
1
1
Certification

Work History

Scrum Master – Assistant Vice President

OCBC Bank
Singapore
06.2022 - Current
  • Leading the delivery of multi-million-dollar program for migration of the Digital Corporate banking payment feature for corporate customers
  • Scrum master for four teams – responsible for delivery and supporting existing payment functionalities and leading the corporate payments module migration for Local and Overseas Payment, Interbank funds transfer
  • Responsibilities include business engagement, release management, vendor management and stakeholder manager
  • Coach and mentor team members/developers and product owners/stake holders on agile principles, BDD
  • Enhance product delivery flow there by reducing lead time to deliver value to bank’s external customers
  • Enable teams to self-organize and manage
  • Working with teams, co-located and multisite team members
  • Facilitation of various Scrum ceremonies and team meetings for green field project
  • Implementation of Kanban model for BAU team to ensure SCRUM and Kanban can work as per the business needs
  • Conflict resolution
  • Established myself as someone who solves problems within the Platform
  • Requirements gathering and creation of product backlog via collaborative sessions with product owners, users, stake holders and development teams
  • Ensure all the risk assessment is completed and regulatory policies are met for the project
  • Proficient in tools like JIRA, Clarity, Confluence
  • Completed Scrum Master Training, Project Management Training, and Change Management training.

Scrum Master/Lead Analyst

DBS Bank, Helius Technologies
03.2021 - 06.2022
  • Facilitating end to end execution of the Agile ceremonies (Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint review, Sprint retrospective)
  • Proxy Product owner and Delivery lead for SCORES India transformation project for migration to Finacle v11.x Core Banking Solution for the Interface and Payments module spanning across 80+ Systems
  • Scrum Master for Indonesia Tribe handling enhancements related to regulatory as well as business process
  • Dependency management, Scrum of scrums to sync up with other platform teams
  • Business analyst providing solutions and roadmap for the requirements from Business/Ops or for any regulatory requirements.

Techno-Functional Delivery Lead

Bank of America Merrill Lynch, TEK Systems
12.2019 - 03.2021
  • Enabling delivery in an agile way and defining MVP for each sprint/release for the transformation project from legacy system to Finacle Core Banking solution for the Payments and Trade Finance module
  • Stakeholder and vendor management (Onsite-Offshore model) for effective solution and delivery
  • Configuration lead and business parameter definition manager
  • Supporting the payments module implementation for the Indonesia transformation project from legacy to new technology banking product under the new ISO20022 format
  • Managing development, Code Review and L3 SME for Trade Finance module of Core Banking for corporates

Senior Business Analyst/Scrum Master

DBS Bank, Singapore, Comtel Solutions Pte. Ltd
05.2015 - 12.2019
  • As a Scrum Master/BA, working with cross-functional teams, setting priorities, managing & tracking schedules for projects and functionality changes
  • Collaborate with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
  • Manage team size of 6-8 resource, leading sprint reviews, daily scrums, and planning meetings to realize full team engagement
  • As a business analyst and scrum master, handled implementation and solutioning of key projects like DBS China - PBOC New Payment Gateway Interface, Type III Account for low value customer transactions for DBS – China, Requirements for DBS International operations (ICC), WeChat payment integration for DBS China, Fast payments for DBS HK
  • Resolved multiple challenges related to accounting, interface solutioning, API framework implementation during migration of core banking system from legacy Mainframes to new next generation technology platform
  • Handling design and End to End SDLC life cycle of the Customer Centric communication - Account Statements, Combined Statements, Advice and Notifications.

Business and Systems Analyst

Axis Bank Ltd
11.2013 - 04.2015
  • Delivery lead and analyst for implementation of Regulatory Compliance Reports for Overseas branches
  • Technical and Functional analyst for the design and creation of regulatory reports related to FATCA, Corporate banking and Hongkong Deposit Protection board for Singapore and Hong Kong region
  • Functional and Technical Support for Retail Loans, CASA, Term Deposits and Trade Finance for the Overseas operations - SG, HK, SL, UK, CN and Dubai.

Technology Analyst

Infosys Technologies Ltd
01.2008 - 11.2013
  • State Bank of India - Integration of Third-Party Internet Banking with Finacle for customer instructed cross border remittance for SBI New York, Setup of new SBI Branch operations for Botswana
  • Development Lead & Level 2 support for Finacle Core (CASA, Term Deposits, Clearing, Fixed Asset and ATM operations) for 24 countries
  • First Rand Bank – Conversion of global payment message (Swift messages of MT103 and MT202) into local payment system message (NEFT N06 and RTGS R41 and R42)
  • Union Bank of India – Privilege Banking (customer tier functionality), Rural Branches (ATM enablement), NEFT / RTGS Payments (dual auth), Treasury Reconciliation
  • Kotak Mahindra Bank, Exim Bank – customization and enhancements
  • ICICI Bank - Generation of Kit accounts, Customer Data Upload, Corporate Customer grouping.

Education

Bachelor of Engineering - Computer

Mumbai University
2007

Skills

  • Certified Scrum Master
  • FUNCTIONAL SKILL SET:
  • Core Banking - Deposits, Retail Loans, Transaction Management, Trade Finance, Cash Management – Payables and Receivables, Customer Statements and Advice
  • Payments - Remittance, Clearing, ISO 8583, ISP 20022, Citi Worldlink, Wechat integration, FAST Payments, Direct Debit processing, RTGS/NEFT, Overseas TT, Local TT, Internal Funds transfer
  • Operations - Connect 24, ATM, Regulatory reporting – FATCA and GL Reconciliation reports
  • TECHNICAL SKILL SET
  • Languages - Oracle PL/SQL, Unix Shell Scripting, HTML, Finacle Scripting, JSP, XML, Python
  • Database - Oracle 9i-11g, Maria DB, Postgresql
  • Products - Finacle7x, 10x, 11x, Sharepoint, HPQC, Jira/Confluence, IBM OnDemand, Beyond Velocity (Hitachi)
  • Interface - API and Microservices, Connect Direct (CD), SSH, Message Queue (MQ), CICD Pipeline

Certification

  • Certified Professional Scrum Master Certification (PSM1) – Scrum.org
  • Infosys Internal Finacle Core Retail and Technical Certifications ( FTX, FFX – Finacle Certifications)

Additional Information

  • AWARDS & ACCOLADES:
  • Finacle GEM Award (Team), for achieving client satisfaction rating of 7/7 for the 5th consecutive quarters by State bank of India – Overseas Operations, Successful Finacle implementation at EXIM Bank and Kotak Mahindra bank.
  • Star performer award for project solutioning and delivery from the global message to local payment system.
  • Rockstar Rookie awarded in DBS for outstanding performance and delivery.

Timeline

Scrum Master – Assistant Vice President

OCBC Bank
06.2022 - Current

Scrum Master/Lead Analyst

DBS Bank, Helius Technologies
03.2021 - 06.2022

Techno-Functional Delivery Lead

Bank of America Merrill Lynch, TEK Systems
12.2019 - 03.2021

Senior Business Analyst/Scrum Master

DBS Bank, Singapore, Comtel Solutions Pte. Ltd
05.2015 - 12.2019

Business and Systems Analyst

Axis Bank Ltd
11.2013 - 04.2015

Technology Analyst

Infosys Technologies Ltd
01.2008 - 11.2013

Bachelor of Engineering - Computer

Mumbai University
Neerajkumar NayakScrum master