15+ years of proven experience in delivering time and mission critical programs.
My experience demonstrates my ability to use Agile frameworks including Lean, Design Thinking, Scrum, Kanban, scaling Agile frameworks to improve revenue and achieve business results thereby providing value to customers.
Banking and Finance domain expertise in Consumer and Corporate Banking, Payments, Credit Cards Proficient in stakeholder engagement, release management and delivery of large-scale time & mission critical projects
Excellent rapport with clients, business teams and technology teams. Able to visualize the global picture, motivate team members, and coach business counterparts on Agile values and ways of working.
Certified Agile Scrum Master (PSM 1) with in depth hands on in Scrum practices
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master – Assistant Vice President
OCBC Bank
Singapore
06.2022 - Current
Leading the delivery of multi-million-dollar program for migration of the Digital Corporate banking payment feature for corporate customers
Scrum master for four teams – responsible for delivery and supporting existing payment functionalities and leading the corporate payments module migration for Local and Overseas Payment, Interbank funds transfer
Responsibilities include business engagement, release management, vendor management and stakeholder manager
Coach and mentor team members/developers and product owners/stake holders on agile principles, BDD
Enhance product delivery flow there by reducing lead time to deliver value to bank’s external customers
Enable teams to self-organize and manage
Working with teams, co-located and multisite team members
Facilitation of various Scrum ceremonies and team meetings for green field project
Implementation of Kanban model for BAU team to ensure SCRUM and Kanban can work as per the business needs
Conflict resolution
Established myself as someone who solves problems within the Platform
Requirements gathering and creation of product backlog via collaborative sessions with product owners, users, stake holders and development teams
Ensure all the risk assessment is completed and regulatory policies are met for the project
Proficient in tools like JIRA, Clarity, Confluence
Facilitating end to end execution of the Agile ceremonies (Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint review, Sprint retrospective)
Proxy Product owner and Delivery lead for SCORES India transformation project for migration to Finacle v11.x Core Banking Solution for the Interface and Payments module spanning across 80+ Systems
Scrum Master for Indonesia Tribe handling enhancements related to regulatory as well as business process
Dependency management, Scrum of scrums to sync up with other platform teams
Business analyst providing solutions and roadmap for the requirements from Business/Ops or for any regulatory requirements.
Techno-Functional Delivery Lead
Bank of America Merrill Lynch, TEK Systems
12.2019 - 03.2021
Enabling delivery in an agile way and defining MVP for each sprint/release for the transformation project from legacy system to Finacle Core Banking solution for the Payments and Trade Finance module
Stakeholder and vendor management (Onsite-Offshore model) for effective solution and delivery
Configuration lead and business parameter definition manager
Supporting the payments module implementation for the Indonesia transformation project from legacy to new technology banking product under the new ISO20022 format
Managing development, Code Review and L3 SME for Trade Finance module of Core Banking for corporates
Senior Business Analyst/Scrum Master
DBS Bank, Singapore, Comtel Solutions Pte. Ltd
05.2015 - 12.2019
As a Scrum Master/BA, working with cross-functional teams, setting priorities, managing & tracking schedules for projects and functionality changes
Collaborate with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
Manage team size of 6-8 resource, leading sprint reviews, daily scrums, and planning meetings to realize full team engagement
As a business analyst and scrum master, handled implementation and solutioning of key projects like DBS China - PBOC New Payment Gateway Interface, Type III Account for low value customer transactions for DBS – China, Requirements for DBS International operations (ICC), WeChat payment integration for DBS China, Fast payments for DBS HK
Resolved multiple challenges related to accounting, interface solutioning, API framework implementation during migration of core banking system from legacy Mainframes to new next generation technology platform
Handling design and End to End SDLC life cycle of the Customer Centric communication - Account Statements, Combined Statements, Advice and Notifications.
Business and Systems Analyst
Axis Bank Ltd
11.2013 - 04.2015
Delivery lead and analyst for implementation of Regulatory Compliance Reports for Overseas branches
Technical and Functional analyst for the design and creation of regulatory reports related to FATCA, Corporate banking and Hongkong Deposit Protection board for Singapore and Hong Kong region
Functional and Technical Support for Retail Loans, CASA, Term Deposits and Trade Finance for the Overseas operations - SG, HK, SL, UK, CN and Dubai.
Technology Analyst
Infosys Technologies Ltd
01.2008 - 11.2013
State Bank of India - Integration of Third-Party Internet Banking with Finacle for customer instructed cross border remittance for SBI New York, Setup of new SBI Branch operations for Botswana
Development Lead & Level 2 support for Finacle Core (CASA, Term Deposits, Clearing, Fixed Asset and ATM operations) for 24 countries
First Rand Bank – Conversion of global payment message (Swift messages of MT103 and MT202) into local payment system message (NEFT N06 and RTGS R41 and R42)
Union Bank of India – Privilege Banking (customer tier functionality), Rural Branches (ATM enablement), NEFT / RTGS Payments (dual auth), Treasury Reconciliation
Kotak Mahindra Bank, Exim Bank – customization and enhancements
ICICI Bank - Generation of Kit accounts, Customer Data Upload, Corporate Customer grouping.
Education
Bachelor of Engineering - Computer
Mumbai University
2007
Skills
Certified Scrum Master
FUNCTIONAL SKILL SET:
Core Banking - Deposits, Retail Loans, Transaction Management, Trade Finance, Cash Management – Payables and Receivables, Customer Statements and Advice
Payments - Remittance, Clearing, ISO 8583, ISP 20022, Citi Worldlink, Wechat integration, FAST Payments, Direct Debit processing, RTGS/NEFT, Overseas TT, Local TT, Internal Funds transfer
Finacle GEM Award (Team), for achieving client satisfaction rating of 7/7 for the 5th consecutive quarters by State bank of India – Overseas Operations, Successful Finacle implementation at EXIM Bank and Kotak Mahindra bank.
Star performer award for project solutioning and delivery from the global message to local payment system.
Rockstar Rookie awarded in DBS for outstanding performance and delivery.