Hoe Kiat Low
Summary
Balanced Business Development Director ready for new position where talents in forecasting and proposal development can be utilized. Committed to building strong and loyal client relationships and partnerships built on trust. Over 5 years of experience working as business development director in Contract Manufacturing.
Overview
20
20
years of professional experience
Work History
Business Development Director
Hi-P Singapore Pte Ltd
05.2019 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Consistently exceeded quotas through penetration of new accounts.
- Developed training plans and performance improvement plans to address skill set gaps.
- Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
- Built relationships with customers and community to establish long-term business growth.
Assistant Director, Business Development
Hi-P International
09.2009 - 04.2019
- IPhone Business Key Account: SGD$343M
- Analyses market requirement and strategize business relationship
- Set selling price and handle business negotiations with customers
- Responsible for iPhone project deliveries (>10 successful projects under belt since 2009), to date 9 year experience working with Apple
- Manage team of PM and PE for Stamping, plastic and CNC projects
- Achieved increase number of parts given for 2017 programs
- Monitor Key project milestone and provide weekly executive summary to senior management
- Perform Risk Assessment for new projects and provide recommendations
- Manage & Monitor cross-site capacity planning & delivery, review risk and make decision for mitigations (stamping, spray painting, plastic CNC sites)
- Key expertise include molding, tool making, machining & secondary processes (assembly, spray painting, metal machining, satin nickel plating, glue application.etc
- Conduct Training & re-training for PMD/BU staffs.
- Maintained energy and enthusiasm in fast-paced environment.
Program Manager, Key Account
Univac Precision Engineering Pte
08.2008 - 08.2009
- Responsible for 2nd largest customer account
- Prepare quotation & review with management for new tooling and plastic part prices
- Handle of customer commercial discussion
- Lead discussion for new program development
- Manage and lead customer satisfaction teams across borders, covering delivery & quality targets (Malaysia, China & Singapore)
- Drive cost saving projects to provide Value Engineering for customer
- Negotiate with strategic suppliers for contract pricing, payment terms and delivery lead-times(plastic resins)
- Host customer visits and discussions
Project Manager
Univac (Shanghai) Precision Plastics Co
Shanghai
08.2004 - 08.2008
- Identified plans and resources required to meet project goals and objectives
- Headed project teams specializing in design and launch activities for various customers (Magna Automotive, Rockwell Automation, Eaton Automotive, Schneider Electric)
- Developed and initiated projects, managed costs, and monitored performance
Project Engineer
Univac Precision Engineering Pte
02.2002 - 06.2004
- Participated in technical and cost proposal development and customer presentations
- Managed tooling project for various customers (Schneider Electric, Kodak, Valeo, Tyco)
- Collaborate with mold designer to perform tool debugging
- Update customer on project schedule and timeline
Education
Bachelor of Science - Mechanical Engineering, Manufacturing Engineering
University of South Australia
South Australia07.2002
Manufacturing Engineering - Plastic, Metal Stamping Die
Singapore Polytechnic
Singapore 05.1998
Skills
- Team Recruiting and Onboarding
- Customer Service
- Performance Evaluations
- Interdepartmental Collaboration
- Sales Projections
- Relationship Building
- Decision Making
- Lead Generation
- Customer Complaint Resolution
Accomplishments
- Supervised team of 11 staff members in various countries
- Achieve YOY revenue growth of 69% in 2020 and 20% in 2021
- Penetrated new customer in Philippines and setup new factory in Phlippinese
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Business Development Director
Hi-P Singapore Pte Ltd
05.2019 - Current
Assistant Director, Business Development
Hi-P International
09.2009 - 04.2019
Program Manager, Key Account
Univac Precision Engineering Pte
08.2008 - 08.2009
Project Manager
Univac (Shanghai) Precision Plastics Co
08.2004 - 08.2008
Project Engineer
Univac Precision Engineering Pte
02.2002 - 06.2004
Bachelor of Science - Mechanical Engineering, Manufacturing Engineering
University of South Australia
Manufacturing Engineering - Plastic, Metal Stamping Die
Singapore Polytechnic