Summary
Overview
Work History
Education
Skills
Certification
Profile Summary
Languages
Timeline
OfficeManager

Selina Loh

Admin Manager
Singapore

Summary

Office Management Generalist with 9+ years of experience in administrative responsibilities maintaining smooth operations and supporting the overall success of the organization. Selina Loh was the office manager with a Compliance Consultants firm. Her key areas of administrative responsibilities include Office Management, Human Resources, and Accounting. Selina assists in the implementation of firm policies and procedures; manages and oversees the administration of HR policies, programs, and practices within the firm; she maintains accounts payable, receivables and monthly billing. She is responsible for overall coordination and oversees the day-to-day smooth running that allows the firm to operate efficiently. With her extensive past work experience in strong performance and high-pressure environment, Selina skillfully handles exceptional administrative duties in an efficient and timely manner. In her position she has never failed to deliver in her operating environment. Previously, a commodity trader for more than a decade with a local commodity broking firm, Selina did a career switch to the administrative managerial role 7 years ago. Prior to the trading job, she has more than 20 years of experience in the banking industry in areas of Private Banking and Asset Management services in foreign banks servicing high net-worth clients.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Office Manager

Ingenia Consultants Pte Ltd
07.2016 - 02.2026
  • Overall administrative responsibilities for day-to-day operations
  • Office management - sourcing of office space and negotiating LEASE agreement
  • Human resources – recruiting new hire.
  • Accounts - Handle the payroll and year-end tax filing for employees.
  • Accounts - maintains accounts payable, receivables and monthly invoicing.
  • Reason for leaving: Company Restructuring, acquisition.

Trading Manager

Eastland Produce Pte Ltd
Singapore, Tokyo and Shanghai
10.2014 - 02.2016
  • Responsible for inputting and executing of orders to E-Trading platforms across different exchanges
  • Daily printing and monitoring of market reports, financial news and data
  • Identify trading opportunities and execute trades accordingly.
  • Reconcile trades against trade reports.
  • Calculate daily profit and Loss on excel spreadsheet, monitor cash flow on open positions.
  • Reasons for leaving: Job burnout, taking a break

Marketing Manager and Trader Assistant

Transworld Rubber Pte Ltd
04.2002 - 09.2014
  • Assist the Managing Director in rubber futures trading in both proprietary and clients' trades through online trading platforms.
  • Reconcile and maintain daily house trades and open positions.
  • Support the trading team with their transactions and client management.
  • Alert the Managing Director on profitable trading opportunity.
  • Monitoring of market movements and disseminate market information to clients daily.
  • Ensure clients’ open positions are within margin requirement daily.
  • Sourcing and matching parties of Negotiable Large Trades contracts
  • Liaise and execute clients’ instructions.
  • Attend and reply to new customers' inquiries and correspondences and handle new account opening documents.
  • Obtained the certification for CMFAS Examination Module 2A and 6A and was approved by MAS as a Trade Representative in 2012.
  • Double as Personal assistant to the Managing Director, arranging travel plans and handle personal duties assigned by the MD.
  • ACHIEVEMENT: Alertness and focus on the Trading system leading to TRADING PROFIT of S$40,000 within 15 mins.
  • Reasons for leaving: Company winding up

Senior Office (Personal Banker)

ABN-Amro Bank
11.1999 - 05.2000
  • Front line customer services – opening of accounts, cross-selling of financial products to clients, advising clients on financial planning and investment opportunities.
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Organized financial analysis, market research and due diligence filings materials for potential investors.
  • Contact clients for renewal/disposal instructions on fixed deposits.
  • Handles incoming and outgoing remittances, furnish payment and receiving instructions etc.
  • Provided an elevated customer experience to generate loyal clientele.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Constantly achieved sales goals and service performance requirements during the new launch of products.
  • Reasons for leaving: Career switch

Assistant Manager

Aromate Pte Ltd
05.1998 - 11.1999
  • Assist in foreign exchange transactions and fixing foreign exchange rates.
  • Hedging foreign currencies.
  • Liaising with the bank on fixation of interest rates on fixed deposits.
  • Furnishing disposal instructions to banks on fixed deposits (new placements as well as renewals).
  • Monitoring the price movement of equities and indices.
  • Assists in trading of local and foreign shares as well as market indices.
  • REASONS FOR LEAVING: Company is not financially Sound, return to banking industry

Assistant Manager - Private Banking

Ferrier Lullin (Singapore) Pte Ltd (Subsidiary of Swiss Bank Corporation)
10.1993 - 04.1998
  • Provides customer service to high-net-worth clients.
  • Update clients on market trends, execute foreign exchange orders, shares and bond trading on behalf of head office etc.
  • Handles clients’ inquiries and act as the liaison between head office and Singapore office.
  • Operational duties include furnishing settlement instructions to the respective parties for shares, bonds and foreign exchange transactions.
  • Liaise with the head office for incoming and outgoing remittances.
  • Assist the other relationship managers with all the administrative work and operational procedures.
  • Handles all account opening documentation (overseas branches / parent company) and follow up with discrepancies.
  • Co-ordinate and assist in Settlement matters, which include preparation of trade confirmations and settlement instructions with banks and counter parties.
  • Occasionally, travels overseas to source new prospects and to visit existing clients.
  • Due to the nature of the job, obtained the Investment Representative License from the Monetary Authority of Singapore.
  • Assume a dual role, as a personal assistant to the Head Representative as well as customer service personnel.
  • ACHIEVEMENT: As a customer Service Personnel, Brought in AUM of USD50 mio within a year.
  • Reasons for leaving: Head office ‘s closure of the Singapore Representative office.

Private Banking Officer

Ferrier Lullin & Cie S.A. Singapore Representative Office
09.1991 - 10.1993
  • Assistant to the Head of Singapore Representative Office in all areas – office administration, secretarial duties and customer service.
  • Assists in the setting up of the office systems and day-to-day operations.
  • Responsible for the preparation of management reports, MAS reports, as well as month end accounting reports.
  • Handling the company's accounts.
  • In charge of all operational and administrative matters which include recruiting and training of staff as well as making travel and hotel arrangements for local and overseas bosses.
  • Reasons for leaving : Closure of the representative office

Customer Service Officer (Private Banking Department)

Bankers Trust Company
12.1990 - 09.1991
  • Providing customer service support to Relationship Manager.
  • Handles customers’ inquiries, drafting and preparing of letters, and preparing loan proposal letters.
  • Contact customer for renewal/disposal instructions for time deposit, process rollovers of time deposits, and handle foreign exchange transactions.
  • Assist Relationship Manager in account opening documentation, follow up on discrepancies.
  • Schedule customers' meetings.
  • Arrange travel itineraries for the Relationship Manager.
  • ACHIEVEMENTS: BROUGHT IN AUM USD40 mio
  • Reasons for leaving: For better prospect

Clerk/Senior Clerk

Bank of America NT & SA
04.1980 - 11.1990
  • Started as a clerk in the money market department handling placements / renewals / disposals of time deposits with branches and banks.
  • Reassigned to foreign exchange section handling settlement of foreign exchange transactions.
  • At the same time was also a position clerk to the whole dealing room including settlements and account reconciliation.
  • Handles all incoming and outgoing remittances, co-ordinates with the respective departments on settlement instructions.
  • Reassigned to Customer Deposits section handling customers’ correspondences, pledged deposit reports, co-ordinates with supervisor to ensure all controls are in proper order and a smooth workflow within the department.
  • Checks time deposit confirmations and occasionally handle walk-in customers.
  • Ensure all disposal /payment instructions carried out correctly.
  • In 1987, reassigned to Front Line Customer Service Section attending to walk-in customers, handles opening of new accounts; handles letters of inquiries relating to new accounts, processing new time deposits / renewals/ payments.
  • Set up new accounts in the system; prepare statistical reports and graphs for management information.
  • Handles all deposits relating to the private banking department. Responsible for the account opening / closing process (local as well as foreign branches), verification of documents and controls, tracking of discrepancies.
  • Exceptional performance monetary awards for 5 consecutive years.
  • Reasons for leaving: Better career prospect

Education

GCE 'A' Levels -

Temasek Junior College
01-1979

GCE 'O' Levels - undefined

Cedar Girls’ Secondary School
01-1977

Skills

  • An eye for details, full focus and concentration on given assignments
  • Fast and accurate input of orders to E-trading platforms
  • Sourcing and matching parties of Negotiable Large Trades contracts
  • Compare and compute Hedging and Spread trades profitability
  • Reconcile and resolve open positions via multiple trading platforms
  • Calculation of daily trading profit and loss
  • Close monitoring of margins requirements for open positions
  • Support traders and clients regarding market analytical research, forward price etc
  • Coordinate between front - back offices in maintaining trading records, details, and position summary
  • Attain high level of accuracy in discharging the assigned tasks (trading and administrative)
  • Versatile in both operational and administrative role
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Administrative support
  • Bookkeeping
  • Account reconciliation
  • Financial reporting
  • Report preparation
  • Facility management
  • Event coordination
  • Compliance monitoring
  • Regulatory compliance
  • Banking operations
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking and organization
  • Reliability
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer service management
  • Phone and email etiquette

Certification

  • 2020 Professional Quickbook Certification
  • 2012 Obtained the MAS Trader representative licence
  • 2012 Capital Markets & Financial Advisory Services (CMFAS) exam Module 2A and 6A
  • 2000 Certificate in Investment Linked Policy Insurance
  • 1997 Certificate in Life Insurance
  • Certificate in General Insurance
  • 1981 Institute of Banking & Finance Stage 1 Certificate
  • 1980 The London Chamber of Commerce and Industry Book- Keeping Intermediate Stage Certificate

Profile Summary

  • Versatile, responsible, and flexible worker
  • Able to tackle most challenging tasks in a short time frame.
  • Hard-working, multi-tasking Trader’s assistant who goes above and beyond basic administrative tasks.
  • Efficient, accurate and detail-oriented who takes initiative and has an innate drive to succeed.
  • Highly motivated to expand knowledge and skills.
  • An outstanding background in customer service, sales, and banking.
  • Highly organized with outstanding telephone, scheduling, and documentation skills.
  • Expertise in Microsoft Office software and strength include advanced computer skills and strong research ability.

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Office Manager

Ingenia Consultants Pte Ltd
07.2016 - 02.2026

Trading Manager

Eastland Produce Pte Ltd
10.2014 - 02.2016

Marketing Manager and Trader Assistant

Transworld Rubber Pte Ltd
04.2002 - 09.2014

Senior Office (Personal Banker)

ABN-Amro Bank
11.1999 - 05.2000

Assistant Manager

Aromate Pte Ltd
05.1998 - 11.1999

Assistant Manager - Private Banking

Ferrier Lullin (Singapore) Pte Ltd (Subsidiary of Swiss Bank Corporation)
10.1993 - 04.1998

Private Banking Officer

Ferrier Lullin & Cie S.A. Singapore Representative Office
09.1991 - 10.1993

Customer Service Officer (Private Banking Department)

Bankers Trust Company
12.1990 - 09.1991

Clerk/Senior Clerk

Bank of America NT & SA
04.1980 - 11.1990

GCE 'O' Levels - undefined

Cedar Girls’ Secondary School

GCE 'A' Levels -

Temasek Junior College
Selina LohAdmin Manager