Summary
Overview
Work History
Education
Skills
Certification
Languages
Link
Honors And Awards
Roles And Responsibilities
Personal Information
Timeline
OperationsManager
ANNI

ANNI

Summary

Talented and capable Senior Client Advisor with 12+ years experience in Financial / Banking Industry in Singapore. Ambitious, reliable and possess excellent time keeping skills. Enthusiastic, self-motivated, responsible and hard working individual, with broad skills and experience in Financial / Banking Industry. Mature team worker and adaptable to all challenging situations. Able to work well both in a team environment as well as using own initiative.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Associate Director International Clients

Standard Chartered Bank ( Singapore ) Limited
07.2023 - Current
  • To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
  • To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
  • In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/ exceeding sales targets to meet new business and customer acquisition goals
  • To participate in marketing and promotional activities for customer acquisition.
  • To source and call on individual prospects
  • To provide quality, efficient after-sales
    services
  • To manage anti-attrition and retention of clients
  • To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
  • To solicit referrals from other parts of
    SCB eg. RMs from C&l, staff, etc.
  • To comply with all applicable money laundering prevention procedures and in particular, report any suspicious. activity to the Transaction Monitoring Unit.
  • To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Client Advisor

United Overseas Bank Singapore
12.2016 - 06.2023
  • Client Advisor Privilege Banking International Indonesia Team

Relationship Manager

OCBC Bank Singapore
09.2015 - 11.2016
  • Relationship Manager Premier Banking Oshore Indonesia Team

Business Acquisition Manager

Standard Chartered Bank Singapore
02.2012 - 08.2015
  • Business Acquisition Manager Priority and International Banking, Oshore Indo Team

Relationship Manager

Standard Chartered Bank
06.2010 - 12.2011
  • Relationship Manager Priority Banking

Education

Bachelor of Engineering, Majoring in Architecture -

Universitas Tarumanagara
12.2002

Skills

  • Computer proficiency
  • Leadership experience
  • Communication skills
  • People skills
  • Collaboration talent
  • Problem-solving abilities
  • Time Management
  • Banking
  • Business Strategy
  • Financial Analysis
  • Presentations
  • Regulatory Requirements
  • Sales Presentations
  • Sales Target Management
  • Service Standards
  • Wealth Management Services

Certification

  • M1B
  • M5
  • M6
  • M6A
  • M8
  • M8A
  • M9
  • M9A
  • HI

Languages

English
Mandarin

Link

http://linkedin.com/in/anni-anni-a5b78a13b

Honors And Awards

  • Top Client Advisor Privilege International Platinum Award 4th Quarter 2018
  • Platinum Category Privilege International Fund Royale 2Q 2019
  • Gold Category Privilege International Fund Royale 3Q 2019
  • Gold Category Privilege International Fund Royale Recharged 4Q 2020

Roles And Responsibilities

  • Highly trained financial professionals through UOB Privilege Client Engagement Process to develop and growing our Privilege client relationships.
  • To provide financial advisory services as well as appropriate financial and investment solutions and advice to our affluent and high net worth clients in Privilege Banking segments.
  • To provide customers with timely information, advice and recommendations to fit their requirements.
  • Building and maintaining long-term relationships with clients.
  • Active acquisition and prospecting of new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
  • Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth target.
  • Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
  • Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
  • Ensure superior customer service and contribute to the overall customer experience of Premier Banking.
  • Reporting to Head of Business Development to achieve specific targets for new customer acquisitions & for revenue generate through effective cross selling technique.
  • Develop and implement planning of acquiring new business in order to achieve given targets.
  • Assess customer needs, identifying opportunities for marketing services offered by the company and making presentation to customers in order to marketing a company's products or services to prospective businesses and high-net-worth clients.
  • Working with Offshore and International marketing teams, Travel to support Indonesian market.
  • Performing administrative follow-ups to resolve customer problems.
  • Building business-to-business partnerships with clients, among others.
  • Develop and implement planning of sales activities in order to achieve given targets.
  • Assess customer needs and make appropriate product recommendations.
  • Assist customers in their financial planning.
  • Plan and implement service strategies, capacity planning and sales management process to achieve service standards and goals.
  • Monitor and assign responsibilities / resources to ensure adherence to policies, procedures and regulatory requirements related to investments.
  • Maximize new and existing client solution-based opportunities.
  • Maintain relationship with customers for continuous business relationship.

Personal Information

Title: Client Advisor

Timeline

Associate Director International Clients

Standard Chartered Bank ( Singapore ) Limited
07.2023 - Current

Client Advisor

United Overseas Bank Singapore
12.2016 - 06.2023

Relationship Manager

OCBC Bank Singapore
09.2015 - 11.2016

Business Acquisition Manager

Standard Chartered Bank Singapore
02.2012 - 08.2015

Relationship Manager

Standard Chartered Bank
06.2010 - 12.2011

Bachelor of Engineering, Majoring in Architecture -

Universitas Tarumanagara
  • M1B
  • M5
  • M6
  • M6A
  • M8
  • M8A
  • M9
  • M9A
  • HI
ANNI