Talented and capable Senior Client Advisor with 12+ years experience in Financial / Banking Industry in Singapore. Ambitious, reliable and possess excellent time keeping skills. Enthusiastic, self-motivated, responsible and hard working individual, with broad skills and experience in Financial / Banking Industry. Mature team worker and adaptable to all challenging situations. Able to work well both in a team environment as well as using own initiative.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Director International Clients
Standard Chartered Bank ( Singapore ) Limited
07.2023 - Current
To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/ exceeding sales targets to meet new business and customer acquisition goals
To participate in marketing and promotional activities for customer acquisition.
To source and call on individual prospects
To provide quality, efficient after-sales
services
To manage anti-attrition and retention of clients
To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
To solicit referrals from other parts of
SCB eg. RMs from C&l, staff, etc.
To comply with all applicable money laundering prevention procedures and in particular, report any suspicious. activity to the Transaction Monitoring Unit.
To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Client Advisor
United Overseas Bank Singapore
12.2016 - 06.2023
Client Advisor Privilege Banking International Indonesia Team
Relationship Manager
OCBC Bank Singapore
09.2015 - 11.2016
Relationship Manager Premier Banking Oshore Indonesia Team
Business Acquisition Manager
Standard Chartered Bank Singapore
02.2012 - 08.2015
Business Acquisition Manager Priority and International Banking, Oshore Indo Team
Relationship Manager
Standard Chartered Bank
06.2010 - 12.2011
Relationship Manager Priority Banking
Education
Bachelor of Engineering, Majoring in Architecture -
Universitas Tarumanagara
12.2002
Skills
Computer proficiency
Leadership experience
Communication skills
People skills
Collaboration talent
Problem-solving abilities
Time Management
Banking
Business Strategy
Financial Analysis
Presentations
Regulatory Requirements
Sales Presentations
Sales Target Management
Service Standards
Wealth Management Services
Certification
M1B
M5
M6
M6A
M8
M8A
M9
M9A
HI
Languages
English
Mandarin
Link
http://linkedin.com/in/anni-anni-a5b78a13b
Honors And Awards
Top Client Advisor Privilege International Platinum Award 4th Quarter 2018
Platinum Category Privilege International Fund Royale 2Q 2019
Gold Category Privilege International Fund Royale 3Q 2019
Gold Category Privilege International Fund Royale Recharged 4Q 2020
Roles And Responsibilities
Highly trained financial professionals through UOB Privilege Client Engagement Process to develop and growing our Privilege client relationships.
To provide financial advisory services as well as appropriate financial and investment solutions and advice to our affluent and high net worth clients in Privilege Banking segments.
To provide customers with timely information, advice and recommendations to fit their requirements.
Building and maintaining long-term relationships with clients.
Active acquisition and prospecting of new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth target.
Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
Ensure superior customer service and contribute to the overall customer experience of Premier Banking.
Reporting to Head of Business Development to achieve specific targets for new customer acquisitions & for revenue generate through effective cross selling technique.
Develop and implement planning of acquiring new business in order to achieve given targets.
Assess customer needs, identifying opportunities for marketing services offered by the company and making presentation to customers in order to marketing a company's products or services to prospective businesses and high-net-worth clients.
Working with Offshore and International marketing teams, Travel to support Indonesian market.
Performing administrative follow-ups to resolve customer problems.
Building business-to-business partnerships with clients, among others.
Develop and implement planning of sales activities in order to achieve given targets.
Assess customer needs and make appropriate product recommendations.
Assist customers in their financial planning.
Plan and implement service strategies, capacity planning and sales management process to achieve service standards and goals.
Monitor and assign responsibilities / resources to ensure adherence to policies, procedures and regulatory requirements related to investments.
Maximize new and existing client solution-based opportunities.
Maintain relationship with customers for continuous business relationship.
Personal Information
Title: Client Advisor
Timeline
Associate Director International Clients
Standard Chartered Bank ( Singapore ) Limited
07.2023 - Current
Client Advisor
United Overseas Bank Singapore
12.2016 - 06.2023
Relationship Manager
OCBC Bank Singapore
09.2015 - 11.2016
Business Acquisition Manager
Standard Chartered Bank Singapore
02.2012 - 08.2015
Relationship Manager
Standard Chartered Bank
06.2010 - 12.2011
Bachelor of Engineering, Majoring in Architecture -
Universitas Tarumanagara
M1B
M5
M6
M6A
M8
M8A
M9
M9A
HI
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