Providing care and support to co-workers
Hi, I’m
Narendran Krishnan
Team Leader, Forensic Psychiatric Correctional Unit, Singapore Prison Service
Summary
Eight years of experience working in a Forensic Psychiatric Correctional setting in partnership in a multidisciplinary capacity with the Institute of Mental Health.
Tasks involved mitigating disruptive and destructive behaviours arising from psychiatric illnesses and disorders - psychosis, schizophrenia, mood disorders and severe personality disorders.
Provided valuable inputs and assessments for IMH Psychiatrists, Psychologists, Counsellors and Occupational Therapists.
Managed and directed an Interdisciplinary Team to address the behavioural issues of disruptive and severely depressed offenders within the Cluster A at the Changi Prison Complex Institutions A5 from 2011 until 2016 and then, at A3 from 2016 until the present.
Often managed and therapeutic support for offenders with mood disorders such as depression, dysthymia and suicidal ideations.
As a Registered Ministry of Home Affairs (MHA) CARE Officer, provided support and training for aspiring CARE Officers.
Crisis Incident Management (MHA) trained - routinely conduct debriefs for Psychologists and other Correctional Officers who are involved in emergency and often potentially traumatic events such Judicial Executions and assaults.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
33
years of professional experience
6
years of post-secondary education
1
Certification
Work History
Singapore Prison Service
Team Leader, Correctional Services (Psychiatric)
11.1991 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
Big Love
Counsellor
07.2017 - 07.2018
Job overview
- Provided, care, support for clients in a family systems environment.
Education
Singapore University of Social SciencesSingapore
Graduate Certificate in Gerontology from Gerontology
08.2023 - 12.2023
Swinburne University of TechnologyAustralia
Masters In Social Science (Advanced Counselling) from Advanced Counselling
02.2016 - 07.2018
University of New BrunswickFredericton, Canada
Bachelor of Arts from Political Science
09.1986 - 09.1989
Accomplishments
Managing an Interdisciplinary Team for since 2011 to address the management and needs of disruptive and destructive offenders in the correctional system.
Established working relationships with stakeholders and partners (IMH, Fei Yue Welfare Services, shelters and Halfway Houses) to ensure that offenders released would have the continuity of prosocial support in the wider community.
Awarded the MHA Star Award for Service Excellence in 2016 and Minister Star Award in 2020.
Software
Certification
CARE Training
Timeline
Singapore University of Social Sciences
Graduate Certificate in Gerontology from Gerontology
08.2023 - 12.2023
Counsellor
Big Love
07.2017 - 07.2018
Swinburne University of Technology
Masters In Social Science (Advanced Counselling) from Advanced Counselling
02.2016 - 07.2018
CARE Training
07-2005
Team Leader, Correctional Services (Psychiatric)
Singapore Prison Service
11.1991 - Current
University of New Brunswick
Bachelor of Arts from Political Science
09.1986 - 09.1989
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