Calla Loo
Singapore
Summary
As a college student committed to academics and professional development, I am actively seeking a part-time job that fits my schedule. I want to balance work and studies while gaining new skills and contributing to a dynamic environment. My aim is to find a role that supports me financially and helps me grow personally and professionally.
Overview
5
5
years of professional experience
Work History
BARISTA
Grain Traders
02.2020
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Maintained a clean and organised workspace for optimal productivity and safety
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Increased repeat business by providing exceptional customer service and building rapport with patrons
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
Server
Trovato
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle discounted items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies.
- Explained menu items and suggested appropriate options for food allergy concerns.
BARISTA/SERVICE STAFF/BAKER
Nana Dolly's
11.2023 - 03.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Monitoring stock levels and notifying management when supplies were low
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly
Barista
Sun Ray Cafe
10.2023 - 11.2023
- Used POS system to accurately enter orders and process payments.
- Assisting in other areas of the café as needed, including food preparation or table service when required.
- Made and served café beverages with focus on speed, quality and consistency.
BARTENDER/SERVICE STAFF
Five &2
11.2020 - 11.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritising orders
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Streamlined inventory management, accurately tracking stock levels to minimise waste and control cost control
- Educated customers on drink options, making personalised recommendations based on preferences or dietary restrictions
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
BARISTA
Bettr Barista
08.2019 - 01.2020
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Sanitised equipment and wiped down counters and tables to prevent spread of germs
- Memorised every menu preparation and numerous off-label drinks to meet all customer needs
- Created drinks in average shifts with consistently positive customer satisfaction scores
Education
Higher National ITE Certficate - Business In Engineering
Institute of Technical Education
04.2025
National ITE Certificate - Business Services
Institute Of Technical Education
04.2022
N Levels Cambridge - As A Private Candidate
ITE
12.2019
Peicai Secondary
01.2019
Skills
- Friendly and outgoing
- Beverage preparation
- Menu memorization
- Opening and Closing Duties
- Latte Art
- Payment processing
- Food Running
- Inventory
- Customer Service
- Health codes compliance
Timeline
Server
Trovato
09.2024 - Current
BARISTA/SERVICE STAFF/BAKER
Nana Dolly's
11.2023 - 03.2024
Barista
Sun Ray Cafe
10.2023 - 11.2023
BARTENDER/SERVICE STAFF
Five &2
11.2020 - 11.2023
BARISTA
Grain Traders
02.2020
BARISTA
Bettr Barista
08.2019 - 01.2020
National ITE Certificate - Business Services
Institute Of Technical Education
Peicai Secondary
Higher National ITE Certficate - Business In Engineering
Institute of Technical Education
N Levels Cambridge - As A Private Candidate
ITE
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